Daily Job Leads 8/20/2021

Alorica: Virtual Customer Service Representative $15 an hour No Weekends


  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary

Minimum Education and Experience:

  • High School Diploma or GED required; college degree preferred
  • Customer service experience a plus
  • Phone-related customer service a major plus
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Bilingual language skills a plus

Knowledge, Skills and Abilities:

  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude

Everise: Quality Assurance Specialist

The Specialist – Quality Assurance is responsible for ensuring that all calls adhere to the quality guidelines as set forth by the client and by Everise. The QAR achieves this objective by constantly monitoring the associates’ transactions, scoring these monitors, and providing active personal coaching and feedback to the associates.Job Requirements:

  • Monitor/audit each assigned associate in accordance with Everise and client requirements
  • Work with supervisors and management to ensure that all associates are meeting quality standards
  • Provide training as needed to both new hires and experienced associates
  • Attend and contribute to both internal and client calibration sessions
  • Remain knowledgeable on project information by keeping training manual and memos updated, and taking calls on assigned engagement(s)
  • Any other duties and responsibilities assigned by management of the company


  • At least 1 year customer service and/or sales experience, preferably in a call center environment
  • High school diploma or equivalent required. Some college preferred
  • Proficiency in Microsoft Office applications, especially MS Word and Excel
  • Excellent oral and written communication skills
  • Detailed-oriented
  • Analytical skills
  • Exceptional motivational and interpersonal skills
  • Able to work independently
  • Flexible Schedule
  • Dependability regarding completion of assignments and attendance
  • Ability to pass a drug screen and background check

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

TTEC: Customer And Sales Representative $17.00 hourly

As a TTEC Customer Experience Champion, You’ll Enjoy

  • Work from home
  • Knowledgeable, encouraging, supportive and present leadership
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes…all the competitive performance bonus opportunities and benefits you’d expect.

What You Can Expect

  • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device
  • Flexible and growth-oriented study sessions
  • All state licensing exam fees covered by company
  • Yearly renewal of license provided by TTEC as your employer
  • Company-provided computer once you have secured your license
  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wage of $17.00 as you earn as you learn. Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus.
  • And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you’d expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.

What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

Once you become a Licensed Insurance Agent, on a typical day, you’ll

  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs
  • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
  • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Identify additional needs customers may have and help them to upgrade products or services

Home Chef: Customer Experience Associate

Do you love to go above and beyond to ensure customer satisfaction? Do you have a desire to help others and solve problems? We’re looking for a Customer Experience Associate who wants to be a part of a growing team in the booming meal kit industry.

– The schedule is Monday-Friday, 9am – 5pm
– Start date is OCtober 4, 2021
– The compensation for the position is $31,200 per year ($15 an hour)

Detailed Responsibilities:

  • Respond to customer inquiries promptly and thoughtfully
  • Assist customers in managing their Home Chef accounts.
  • Strive for first-contact resolution with each interaction.
  • Engage positively with customers sharing their Home Chef experience.
  • Provide timely responses to tickets across all channels—less than 60 seconds for chats, less than 24 hours for emails.
  • Provide an extraordinary, full life cycle customer experience to our users through phone, email and chat support.
  • Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience.
  • Collaborate with other team members to ensure consistent and seamless services to Home Chef customers.
  • Be an expert on our product—keeping up to date on new features and weekly changing menus.
  • Share themes and feedback from customers with the team to contribute to product improvements.

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • GED required; Bachelor’s degree (preferred)
  • Prior experience in Customer Support or related position (restaurants, retail, etc.)
  • Positive approach to customer communication, as well as team collaboration.
  • Proven communication skills – both verbal and written
  • Can type a minimum 40 wpm
  • You are comfortable responding over the phone, on video calls, or in person
  • Dedication to excellence in hospitality and/or customer service
  • You naturally enjoy working with people to solve problems and build group morale
  • Comfort with a fast-paced dynamic environment that will evolve rapidly

Firstsource Healthcare: Work From Home Call Center Representative: $13.00 hourly

Taking inbound calls from members/providers regarding health insurance queries, including but not limited to:

  • Benefits
  • Eligibility
  • Claims
  • Billing

. Represent Health Plan by answering and documenting all incoming contacts to determine their nature, and respond to complex calls related to specialized product lines or ques.

  • Respond with empathy to complaints and concerns from members concerning health plan benefits, account status, payment history, and medical services.
  • Initiate contact with the appropriate health plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed. Evaluate data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.
  • Document according to procedure. Assist department in reaching call handling goals, first contact resolution goals, complaint resolution compliance, member retention and making return contact as warranted.
  • Complete required training (including, but not limited to, annual certifications) and understand how to use tools available to recall necessary information.
  • Effectively diffuse anger, tension, and hostility, within regulatory guidelines.
  • Maintain awareness of the way performance and actions affect members.
  • Be open and receptive to feedback and change behavior to improve performance.

Be able to answer Healthcare Member and Provider inquiries and type information into the computer system simultaneously

  • Web camera visibility

Global Industrial: Remote Call Center Customer Service $16.00 hourly


Duties & Requirements:

  • Efficiently and professionally communicate with customers and assist them with their needs
  • Strong phone contact handling and active listening skills
  • Excellent written communication and comprehension
  • Skilled at consistently providing outstanding customer service and following through on responsibilities or promises made to customers
  • Independent decision-making skills with the ability to handle and resolve complex issues
  • Conversational, patient and confident demeanor with a positive attitude
  • Ability to stay composed and objective with an angry customer, and de-escalate issues as needed
  • Motivated to create and perpetuate a team environment in the workplace and among other associates
  • Demonstrated ability to complete projects and assignments accurately in a fast-paced environment
  • Ability to use Windows based systems, digital soft phones, and familiarity with CRM systems and practices Competencies and skills
  • 2+ years previous customer service experience in a phone / email contact center
  • High school diploma or GED
  • Experience in a performance-based or metric-driven environment EEO/AA Statement


Financial Customer Service Representative:

Tip: Put FCR in indeed search for all locations to come up to apply for the one in your state

What is FCR?
FCR is the premier provider of live agent call centers and customer service solutions for various companies and industries. FCR answers inbound phone calls, emails, and live chat requests with hundreds of thousands of people every day.

Position Overview
The Customer Service Representative: Financial is responsible for building rapport and providing outstanding customer service to our financial customers. This position will receive large amounts of inbound calls and work with multiple systems/applications simultaneously. This job is for you if you have a background in finance/banking, excellent interpersonal and customer service abilities, and the ability to work effectively in a multi-task, high-volume environment.


  • You must be dependable, reliable, and trustworthy.
  • You must be friendly and professional at all times.
  • Excellent verbal and written communication skills are a must.
  • You must be detail-oriented in processing and recording information, ensuring data integrity.

Inktel: Customer Service Representative $15.00 An Hour

We are looking for passionate Customer Service Agents  that can start quickly to represent one of the world’s most prestigious Home Décor and Homeware Brands. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets the technical requirements outlined below. You must be able to establish a designated workspace, free from noise and distractions to handle incoming phone calls.


What We’re Looking For:

  • 6-12 months of Customer Service
  • Energy and Enthusiasm
  • Consistent employment history
  • An interest to be the best! Eager to be successful.
  • Technically savvy! Knows how to use current technology.

ChaseSource Management LLC: Virtual Customer Service Representative $13-$14 hourly



SHIFT: 3:00 PM – 11:30 PM CST five days per week, including both Sunday and Saturday

JOB TYPE: Full-time / 40 hours per week

PAY STRUCTURE: $13.00 – $14.00/hr.

Become part of the Harte Hanks Team! The Virtual Call Center Agents will provide customer service and technical support for customers calling in for assistance on their device application for movie and television streaming services. You will receive paid virtual training. All positions are work from home.


Sun Technologies: Customer Support Representative $11-13.50

Inbound & Outbound Calls: 1 year (Preferred)

Call center: 1 year (Preferred)

Full Job Description


  • Able to take 80+ calls per day. Call center experience is preferred.
  • Answers all incoming calls as the main responder is usually the first contact for referral sources. Makes determination of required action.
  • Takes orders, from physician’s office or other referral sources; enters orders and comments into the CIS. Determines all required equipment and enters into CIS.
  • Coordinates new patient delivery schedule with the service area and notes in CIS.
  • Processes patient information on a series of forms where accuracy and timely processing is most important.
  • Maintains and files patient information on a regular basis.
  • Verifies insurance coverage and advises collections department of required actions about billing.
  • Responds to new and current patient’s requests.
  • Processes unit dose, renewal reports, and held sales reports by contacting customers, providers, physician’s offices and reviewing with regional accounting office.
  • Handles mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible.
  • Must be knowledgeable of existing and new information regarding Lincare equipment and carrier policies.
  • Service representative in emergencies and be available for on call on weekends and evenings.
  • Must have proven human relations skills dealing with referral sources, patients, and administrative departments.
  • General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential.
  • DOT certification is preferred but not required.

Contract length: 3 months




Leave a Comment