New Job Leads 4/23/2020

Epsilon Services: Customer Service Representative/Call Center (Banking) Plano, TX   $10 – $11 an hour

  • Provide service to the bank’s customers by phone in responding to incoming telephone requests for information
  • regarding all deposit products, installment loans/lines, and credit cards.
  • Provide account information to the bank’s retail customers to respond to questions and resolve any problems or issues.
  • Skills: Good communication skills, strong telephone skills, good time management skills, proven problem-solving skills,
  • knowledge of the customer service concept and importance in developing and expanding relationships, motivated, positive “can do” attitude.
  • Familiarity with the Bank’s computer systems and frequently used forms, products, and services.
  • Minimum of two years’ customer service, sales, or related experience; 1 year within specific product discipline.
  • Strong knowledge of pertinent Bank products, services, and procedures.
  • Must have open availability to operate in shifts.

Job Type: Full-time

 

SSRS :SPANISH BILINGUAL TELEPHONE INTERVIEWERS $9.50 per hour

As a telephone interviewer, you will:

place outbound calls
explain the study’s purpose, answer questions, address concerns
read questions clearly and verbatim
accurately record answers into the computer
clarify vague or unclear responses
conduct other duties as assigned

While we never conduct sales or collections type calls, these calls are OUTBOUND calls.
Resilience, persistence, confidence, and a positive attitude are a plus.

For Bilingual Interviewers (English & Spanish), the rate is $9.50 per hour.

 

Wine.com  Remote Part Time Customer Service Representative (TX, NY CA)

Job Description below is for a position in Texas but just click on the link for one of the other states if you reside there.

Candidates must be based in Texas and available to work hours as scheduled including early mornings, evenings, and weekends.

This is a temporary, part-time work from home role, potentially offering up to 40 hours per week.

The role is a great opportunity for those looking for customer service work while avoiding the hassle of a daily commute, especially in this current climate.

Candidates must be available to work hours as scheduled including early mornings, evenings, and weekends.

KEY JOB DUTIES

  • Provide friendly, helpful customer support to Wine.com’s customers
  • Assist customers with a wide variety of potential issues, including order placement, order status updates, order modifications, delivery issues, and product issues
  • Comfortably work across multiple platforms, including Zendesk, Microsoft Office, and internal Wine.com tools
  • Handle customer support inquiries via chat, email, or phone
  • Help be the Voice of the Customer internally, flagging potential product issues and working to improve the customer experience

KEY JOB QUALIFICATIONS:

  • Customer-oriented and friendly with a friendly, supportive presence on Chat, e-mail, and phone
  • Strong verbal and written communication skills
  • Ability to work well with customers and colleagues in a fast-paced environment
  • Previous experience in customer service, retail or hospitality a plus
  • Familiarity with call center technology (Zendesk a plus)
  • Proficiency with MS Office (Word, Excel and Outlook) a plus
  • Strong data entry and typing skills
  • A friendly, “can do” attitude
  • Must have access to a Windows laptop or desktop computer with fast internet connectivity
  • Knowledge and enjoyment of wine desired but not required

Training will take place online via Outlook Teams App.

Assurance: Medicare Agent

  • 100% remote work
  • Free live, active, inbound shoppers generated from ASSURANCE-owned and operated sites
  • Access to our proprietary system (includes no dialing, product recommendations, analytics, and constant platform improvement), at no cost to you
  • Well-known and trusted carriers
  • 100s of Guides prospecting for you
  • Accessible underwriters
  • A+ BBB-accredited and proven

Requirements to access ASSURANCE platform:

  • AHIP certification
  • 3+ Medicare insurance state licenses
  • 1 year of phone sales experience
  • High-speed Internet, a reliable computer, and a headset with microphone
  • Thorough understanding of HIPAA privacy and security laws, DNC, and insurance regulatory laws
  • History of compliant insurance sales practice
  • Working space and equipment that comply with HIPAA privacy and security standards

Job Types: Contract, Commission

Experience:

  • Insurance Sales: 1 year (Preferred)
  • phone sales: 1 year (Preferred)

Pineapple Labs: Customer Happiness Specialist

We are looking for someone motivated, driven and detail orientated to join our team as a customer service manager.

This is an incredible opportunity to join a one-of-a-kind company as it takes off. There is unlimited room for growth. This position is 100% remote.

You will be responsible for answering phones, scheduling, approving photos, solving problems, and being our front line providing excellent customer service.

During training, the position starts at $600 biweekly on a part-time basis. By the end of the year, it will transition into full-time starting at $30,000/yr.

To be considered please email a copy of your resume along with a cover letter letting us know why you’re perfect for this position.

Job Types: Full-time, Part-time

Salary: $17.00 to $20.00 /hour

Experience:

  • Customer Service: 2 years (Required)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Adaptable/flexible — enjoy doing work that requires frequent shifts in direction
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • Autonomous/Independent — enjoys working with little direction
  • Innovative — prefers working in unconventional ways or on tasks that require creativity
  • High-stress tolerance — thrives in a high-pressure environment

This Company Describes Its Culture as:

  • Innovative — innovative and risk-taking
  • Outcome-oriented — results-focused with a strong performance culture
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

LCN: Work from Home – Auto Insurance Verification Specialist

The verification department is looking for people to work from home to verify customer’s auto insurance information.

This position is part-time with the opportunity for extra hours based on performance.

This position has the possibility of bonus pay based on performance.

JOB REQUIREMENTS

Must have great customer service skills and extensive phone experience.

Must live in Texas.

Must have an updated computer and high-speed internet.

Must be able to connect directly to the modem via ethernet cable, no wifi.

Must have a headset.

Must have a dedicated quiet workspace at home with no interruptions.

Must be comfortable on the phones and performing mostly outbound calling with some inbound calling.

Must be able to troubleshoot basic technical issues that will arise.

Job Type: Part-time

Salary: $0.00 to $8.25 /hour

 

Kynetec: Call Center Agent

 

Why work with Kynetec?

· Flexible scheduling so it’s easy to work around a school or personal schedule –Part-time and seasonal availability

· Flexible locations

· Gain experience working in the agricultural field

· Kynetec promotes from within whenever possible

Key Activities

· Calling an allocated sample of farmers and other agricultural professionals to secure survey participation

· Completing telephone surveys using our internet hosted questionnaires and online phone systems

· Providing accurate and quality data in a timely manner

· Building long term, professional and positive relationships with our participants

Skills Required / Expectations

· Telephone and/or agricultural experience is preferred, but not necessary

· Must have a competent computer and telephone skills

· Manage time effectively to successfully complete assignments on time

· Must possess clear, pleasant, voice, proper use of grammar, and strong reading skills

· Perform all tasks with honesty and integrity including maintaining confidentially of all client and survey information

· Self-motivated with reliable independent judgment with minimal supervision

· Adhere to scheduled shifts and all team meetings and demonstrate a team-oriented, cooperative spirit

· Provide a quiet work environment and have a tolerance for repetitive tasks

· High School Diploma or GED required

Equipment Requirements

· Provide a PC with Google Chrome browser

  • USB headset
  • Webcam and microphone capabilities on the PC being used
  • Have access to a reliable and secure high speed internet connection capable of running Skype and calling

o Requirements for Skype https://support.skype.com/en/faq/FA10328/what-are-the-system-requirements-for-skype

· Will be required to install Skype and plug-ins necessary along with a willingness to install other necessary programs to complete the job

 

Salary: $9.50 /hour

Applied MeMetrics: COVID-19 Care Resource Coordinator (Must Submit to Background Check)

 

Responsibilities

  • Call contacts of newly diagnosed patients
  • Communicate with contacts in a professional and empathetic manner
  • Collect and record information on symptoms into the CRM
  • Care Resource Coordinators will follow the script to inform contacts about the importance of quarantine and what to do if symptoms develop. They are not permitted to deviate from the script or provide information that is not included in the script.
  • Care Resource Coordinators will be required to use their own telephone, computer and electronic equipment
  • Maintain daily contact with the supervisor

Qualifications

  • Ability to exhibit a professional, positive attitude and work ethic
  • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
  • Ability to show empathy to distressed individuals
  • College degree or equivalent
  • Excellent organizational and communication skills
  • Ability to speak, read, and write English
  • Second or multiple languages a plus
  • Critical thinking and sound judgment required
  • Ability to handle confidential information with discretion and professionalism
  • Proficiency with computers
  • Technology requirements: PC with Windows 10, Antivirus Protection: Windows Defender and Windows Firewall; or Mac with Apple OS X 10.13, Antivirus Protection: Sophos; and personal mobile device to use for this job. (A headset is preferred.)

XCare Inc. Telephone Sales Representative

We are a leading national medical equipment company that has outstanding opportunities for the right individuals.

We currently have several positions available for telephone sales representatives, as well as administrative work.

We are looking for self-motivated and enthusiastic individuals to join our team!

***Due to the Corona Virus outbreak, we will temporarily be working remotely.***

We offer:

  • Opportunity to be a part of a fast-growing company
  • $14.00 an hour PLUS commission, with an opportunity for advancement
  • Paid Training
  • Paid Vacation

Requirements:

  • Attention to detail
  • Team player
  • Individually accountable
  • Strong work ethic
  • Must have a home office with an efficient internet connection.

Top Candidates Would Possess:

  • Professional and clear communications skills
  • Works well under pressure and in a fast-paced environment
  • Demonstrates accuracy and thoroughness
  • Understands business implications of decisions
  • Exhibits sound and accurate judgment
  • Shows respect and sensitivity for cultural difference; promotes a harassment-free environment
  • Strong communication skills
  • Proficient computer skills

If interested, please attach a resume and apply.

Job Type: Full-time

Salary: $14.00 to $20.00 /hour

 

Interactive Research Communications Cold Calling Specialist – Virtual

$15 an hour –  Part-time, Contract

IRC is searching for Market Research Caller candidates who can work from their homes. Candidates are paid an hourly rate, $15.00/hour, as an independent contractor and can work full or part-time. Your pay is NOT commission-based or dependent on the number of results that are developed. Please note that this is a business-to-business telemarketing position using our cloud-based telesales system designed for virtual agents. The position will require cold-calling our targeted lists using your own WINDOWS-based computer, computer headset, and high-speed internet access. After the initial training period, the days and number of hours you work are flexible although you must commit to at least of four hours per day during the 5-day working week. Non-USA residents need not apply. If interested, please include your resume in your response.

Job Types: Part-time, Contract

Salary: $15.00 /hour

Contract Renewal:

  • Possible

Full-Time Opportunity:

  • Yes

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Detail-oriented — would rather focus on the details of work than the bigger picture

Schedule:

  • Monday to Friday
  • Day shift

Scribe: Text Corrector

Typical Scribes at Ava:
Work from home 10-15 hrs/week, on their computer for 1h-2h sessions at a time within the 6 AM-6 PM PST hours, during weekdays
Are always on-time for our missions and quite reactive on their emails (we often give a 24-hr heads-up)
Are paid a competitive hourly wage
Are truly excited to be making the world a better place

Sounds good to you? Read more!

Ava is building a more inclusive world

Ava is a start-up that empowers millions of deaf and hard of hearing people better communicate and connect with the people around them by providing them real-time transcription in their classroom lectures and work meetings.

Humans and Machines work together.

To deliver a perfect transcription of these conversations, Ava combines artificial intelligence (voice-to-text) and human intelligence (the Scribe team).

Scribe connects on their laptop at the meeting time and carefully listens to the live conversation an Ava user is having and corrects quickly any error made by the automated transcription: this makes 99% accurate captions possible.

Qualifications

You could join the Scribe team if you are all of these:
You type quickly and accurately on your keyboard. (Test if you can type word per minute here: https://www.keyhero.com/free-typing-test/)
You are savvy with technology and familiar using computers.
You have worked remotely before (6+ months), have a good Wifi connection and silence at home
You are used to proactive and clear communication with people
You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you!

Know that we will consider you in priority if you also:
A) Have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning.
B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week.
So make sure to mention this!

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