Omni Phone & Email Support $14 – $16 hourly
- Answer inbound customer service calls or respond to emails from customers
- Quickly help customers with good solutions
- Solve problems in a creative way
- Document details of calls and customer interactions in the appropriate systems
- Type and talk at the same time
- Navigate multiple systems, programs, and screens at the same time
- Great communication skills (verbal and written)
- Can type 30 WPM or more
- Solid computer skills, including typing and navigation
- Comfortable empathizing and remaining patient with difficult callers
Your Responsibilities
· Handle and carefully respond to all inbound and outbound customer inquiries
· Provide excellent customer service through active listening
· Work with confidential customer information and treat it sensitively
· Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
· Appropriately communicate with customers
· Identify customers who are comparison shopping and help them identify the right product, plan and price point
What we’re looking for:
· Over 18 years of age
· Ability to type 25 wpm
· High School Graduate or GED
· Comfort with desktop computer system
· Proven oral & written communication skills
· Compassionate customer service mindset
· Ability to interact with various types of customers
Skybridge America: Customer Service Agent: $10.00 hourly
Work from Home with Skybridge Americas!
Here’s what we are looking for:
- Strong communication skills, both oral and written, and strong interpersonal skills
- Excellent data entry skills and ability to navigate multiple computer screens while on the phone
- Ability to organize, take initiative and follow up independently
- Ability to think independently and make decisions, while adhering to standards and guidelines
- Professionalism and enthusiasm
- Strong customer service orientation to ensure customers are satisfied
- Desire to be a good team player
- Prompt and regular attendance required
- High school diploma, GED or equivalent
Cozymeal: Culinary Sales Associate
Shows many locations, but states a remote role, so you are able to apply in any location.
About the Role:
We are looking for a Part-Time Culinary Sales Associate with strong experience in inbound and outbound sales to join our team. We are looking to grow this role into full-time based on the individual’s performance and business demand.
Responsibilities Include:
- Be an expert in the experiences featured on Cozymeal in order to sell the right experience to clients.
- Follow up with client inquiries in a timely manner both by email and over the phone, in line with company standards for communication.
- Assist our community of chefs and venues with any questions or requests pertaining to our platform, upcoming experiences, tools and communication.
- Help confirm upcoming dates with chefs and venues to promote new bookings and reservations for our events.
IMPORTANT NOTE FOR APPLICANTS: To apply, please visit: https://100hires.com/j/298GndN
Requirements Include:
- 2+ years of experience in a sales or business development role with phone sales experience
- Revenue driven with a track record of exceeding monthly and or quarterly targets
- Excellent verbal and written communication skills
- Efficient time management and ability to work free of distractions in a home office environment
- Analytical
- Adaptable
- A strong interest in the culinary world
- CRM Experience (Salesforce, Zendesk)
- Proficient in Google Suite and Excel
Metroplex Recylcling: Telephone Representative
Must live In Texas
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Sales, 1 year (Preferred)
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*Part Time-Evenings and weekends
*No selling!
*Simply calling for donations of clothing and household discards
*Flexible schedule
*Helping others while earning money
We provide the leads. Unlike any other positions of this nature, there is no special software or even a PC required. You simply need a cell phone with unlimited minutes or a land line to make calls from. Must be a resident of Texas.
Paid weekly!!!
Earn up to $400 per month working VERY Part time, from home.
Telemarketing/Sales experience helpful but if not, we train.
Call Ramona at 214-275-8854 for more information.
Job Type: Part-time
Pay: Up to $400.00 per month
Schedule:
- Night shift
- Weekends
Blackboard: Remote Customer Service Advisor
Blackboard Student Services is hiring for remote, work from home opportunities with immediate availability and schedules that offer flexibility during the coronavirus (COVID-19). For more information about Blackboard and our career opportunities, please visit www.blackboard.com.
Position Responsibilities:
- Resolving end user inquiries by utilizing multiple technologies including telephony, chat, and web-based inquiries
- Striving for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner
- Managing and resolving identified client issues for assigned customer accounts
- Documenting information into web-based ticketing system
- Searching and navigating knowledge base to identify appropriate resolution for client issues
- Escalating unique issues or inaccurate information contained in knowledge base to the immediate supervisor for resolution
- Projecting favorable image of the company to promote its objectives and goals that enhance client relationships
- Participating in internal training programs to expand knowledge and support multiple clients
- Providing delightful, efficient, and accurate resolution to customer inquiries
- Completing special projects as requested by management
Requirements:
- You must be able to work from home
- You must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift
- Your home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used)
- Minimum download speed 10 Mbps
- Minimum upload speed 5 Mbps
- Ping less than 100 ms
- Strong computer knowledge, including the ability to accurately type at least 25 wpm
Qualifications:
- High School diploma or equivalent required; some college preferred
- Must be 18 years old or over
- Excellent oral and written communication skills
- Must have knowledge of how to use a computer and internet applications
- Proficiency in MS Office computer applications, including Word and Excel and willingness to learn new technology systems
- Familiarity with education-related technologies
- Able to handle multiple job tasks at one time and escalate issues in a timely manner
- Analytical orientation with strong attention to detail
Preferred skills/qualifications:
- Some level of higher education completed
- Customer service or contact center experience
- Previous experience in the education industry and e-learning technologies
Happily: Customer Service Representative
Responsibilities:
- Manage incoming customer service inquiries and respond in a timely manner
- Generate sales leads that develop into new customers
- Identify and assess customers’ needs to achieve satisfaction
- Offer customers assistance that leads to to customer retention and long-term relationship
Responsibilities
- Manage large amounts of incoming customer requests via Intercom.
- Generate sales leads
- Hold customer retention as a top goal and success metric
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Be able to type 50 words per minute
- Strong grammar and written communication
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Check out www.thehappily.co to learn more about our company, product, and mission.
Job Type: Part-time
Pay: $10.00 to $13.00 /hour
Responsibilities
- Handle pre-sales, technical support, and order management inquiries from customers related to C by GE products and services.
- Handle questions via telephone, email, and chat addressing hardware, software and app related issues
- Maintain clear and thorough documentation of support emails, calls, and chats for existing products
- Maintain ownership of cases through final resolution
- Multitask through multiple systems and multiple tools while troubleshooting with customers
- Escalate appropriate issues to the Subject Matter Expert(s) or to the client contact
- Evaluate and take action on requests for exceptions to client support policies
- Act as the last point of contact for the customer
- Effectively communicate with team members and customers
- Proactively identify ways to avoid recurring issues by recommending new and updated processes and technical articles
Requirements
- High School Diploma or Equivalent
- A passion for exciting and new technology
- Excellent customer service skills
- Strong written, verbal, and organization skills
- Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner
- Time management and prioritization skills
- Ability to navigate in a Windows and OSX environments, as well as Android and iOS
- Comprehensive understanding of wireless, Bluetooth, and wired networks
- Familiarity with mobile devices such as smartphones and tablets
- Must act independently and be self-motivated
- Ability to work any shift in a 24/7 operating queue, including weekends and holidays
States available – AZ, UT, NV, VA, ID, TX, AL, GA, OH, FL, NC, OK
What Benefits do you offer?
- 40% Discount on most merchandise!
- Fun contests / rewards and recognition programs
- Growth / Promotional Opportunities
- Paid Training from the comfort of your home
- Overtime, overtime, overtime
- Pay = $14.00/hr
Essential Functions: The nuts and bolts
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
- Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
Qualifications: What you need to apply
- High School diploma or GED
- 1 – 2 years previous customer service experience
- Experience in a performance-based or metric-driven environment
- Strong ability to communicate both verbally and written with capable data entry skills
Sutherland: Customer Care Support
Our most successful candidates will have:
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High school diploma or GED
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Demonstrated ability to perform at a high level, to support our high volume of inbound calls
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Proven ability to troubleshoot basic technical issues on Customer’s personal devices; Internet connectivity, password resets, device setups, equipment upgrades
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Excellent verbal and written communication skills; proficient reading skills required
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Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred
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Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
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Ability to stay calm under pressure
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Positive and enthusiastic attitude
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Ability to work in a dynamic Work at Home Team environment
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Full time Availability: Our Technical Customer Service Advisor will want to have open availability as we will be assisting customers on varying schedules 24/7.