Newest Job Leads 5/13/2020

TRC: Billingual Customer Care Representative $9-12.00 an hour

Core Responsibilities:

• Answer inbound inquiries regarding customer accounts and product services. Obtain information from customers by phone regarding orders for installation of services, turning services on or off, and account information changes.
• Answer billing inquiries and process payments.
• De-escalate and resolve customer complaints.
• Provide information to potential customers interested in opening accounts for utility services.
• Update and document customer information and interactions in the database.

Requirements:

• Ability to work in a fast paced, call center environment.
• Must possess an outgoing personality and have the ability to build rapport quickly to resolve customer questions and/or needs.
• Exceptional communication skills, professional phone etiquette and efficient computer skills required!
• Must have experience with Microsoft Office, data entry and navigating multiple screens.

Education and Experience:

• Qualified candidate must have a High School Diploma or GED.
• Prior Customer Service experience (retail, restaurant, hospitality, etc.).
• Experience with utilities and/or telecommunications a plus.

Key Skills: Customer Service, Retail Customer Service, Call Center Representative, Call Center Agent, Data Entry, Bilingual English / Spanish, Part-time, Work from home

About Us:

TRC employs only the top Agents in the market. We pride ourselves in going the extra mile to get the job done and make our clients happy – that’s just part of the reason we have received the Best of Staffing award for over 10 years in a row.

If you are interested in more than a job and wish to pursue a career with a national organization, please check us. Our client provides contact management services that help to lower cost, manage uneven call volumes, deal with specific call types and prepare for unexpected outages or natural disasters.

Job Type: Part-time

Salary: $9.00 to $12.00 /hour

Experience:

• call center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Itelbpo: Remote Customer Service Agent

• $10.50 per hour
• Performance based bonus of up to $2.50 per hour

 

What you’ll be doing:

• Answering inbound phone calls regarding a customers account
• Making outbound calls to follow up on customers
• Resolving your customer issues quickly in a fast-paced environment
• Building customer relationships, earning their loyalty and trust.
• Smiling as you speak with our customers, our customers can hear the smile
• Working from your home office

FUNdamental Skills:

• 1 year of call center experience
• 2 years’ of customer service experience
• Performance-based metrics understanding
• Computer proficiency with applications
• A strong desire to continue growing and succeeding as a Customer Service Representative
• Bilingual is an added plus!
• Demonstrating empathy, Placing yourself in the customer’s shoes
• Comfortable using primarily e-mail and chat to communicate with colleagues daily
• Confidence in your self -motivation techniques
• Ability to troubleshoot basic technical issues

 

Adapt Health: Billing Customer Service Lead (Remote/Virtual)

Responsibilities

• Managing a team of offshore employees.
• Training and development of offshore team to ensure AdaptHealth policy and protocol is being followed.
• Take escalated phone calls that cannot be effectively resolved by offshore team.
• Communicate with other departments including, front end regarding billing issues and working toward an account resolution.
• Handle all patient disputes that are filtered into department.
• Ensure all customer/patient voicemails are listened to and provided with a timely call back.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program.
• Perform other related duties as assigned.

Requirements

• Excellent oral and written communication skills
• Work well independently and as part of a group
• Ability to function well while involved in multiple task assignments
• Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
• Computer Skills: Proficiency in Microsoft Office: Excel, Word, Outlook

TeleDirect  CSR – Customer Service Representative $10.00 to $11.50 per hour

 

Work Hours: Full-Time shifts between 7 AM and 7 PM Pacific Standard Time and Part Time shifts between 11 AM and 7 PM Pacific Standard Time.

Compensation: 

Position Requirements:

Experience with computers, typing, and the internet. Excellent ability to communicate verbally and orally and a positive attitude is required.

– Internet Speed Requirements with the connection of at least 5 Mbps up and 10 Mbps down.

– Private workspace in a room with a closed door.

-Windows 10 operating system:

– 4Gb of RAM

– Google chrome installed

– USB Headset with inline mute switch

– Laptop or desktop that is no less than 2 years old

– Monitor if using desktop and cables

– Ethernet cable to connect to the router

Additional Benefits for F/T employees: Medical, Life Insurance, and Paid Training

If you are interested: On your PC or Laptop, use a Google Chrome Browser and go to https://app.teledirect.com/application/applicationremote.asp. Be sure the speakers are working on your computer. You cannot use a tablet or your mobile phone.

Fill out the application and you will take an assessment test. Our system will have you test your audio on your computer, and then the assessment test will come on. The recording will advise you on what to enter in the fields on your computer screen.

Colonial Oak TLC: Remote Customer Service Representative

 

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about a product, pricing, and availability
• Work with internal departments to meet customer’s needs
• Data entry in various platforms

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• High school diploma

Hiring in all states except: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

Job Types: Full-time, Part-time

Salary: $10.00 to $15.00 /hour

Experience:

• customer service: 1 year (Preferred)

Work Location:

• One location

Benefits:

• None

Communication method(s) used:

• Phone
• Chat

Job Duties:

• Answer incoming customer inquiries
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies

 

Maximus: IRS Customer Service Rep (Remote/Work from Home) 12.00 an hour

 

Pay and Benefits:

• Base rate + an additional $4.48/hr for health and wellness benefits
• A variety of shifts that meet lifestyle and family goals
• Potential bonuses for excellent work and referrals
• Leadership support to ensure success in a meaningful career
• Fun, professional atmosphere
• Many opportunities for promotion and career advancement into global company

Essential Duties and Responsibilities:

• Provide responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
• Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous phone inquiries.
• Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
• Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing.
• Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
• Refer calls as required to CSR Lead
• Maintain up-to-date knowledge of client regulations and policies
• Report problems that occur via the online system so they can be addressed by the appropriate parties
• Respond to telephone inquiries within staffing and time parameters
• Working special holidays and/or overtime may be required
• Regular and predictable attendance is required
• All personnel will be required by contract to undergo program update training as the program changes

Education and Qualifications:

• High School diploma or equivalent required
• Minimum six (6) months customer service experience required
• Must be able to speak and read English fluently
• Must be able to type a minimum of 20 WPM
• Ability to work within established turnaround times
• Must have excellent interpersonal skills and the ability to organize simultaneous tasks
• Ability to work as a member of a team
• Spanish fluency is desirable

Diaz-Transcriptionist

Contract, Home-based, weekly pay,  competitive salary. Must have prior transcription experience.

(Not much information listed, If you are interested then apply and see what  they offer once they get back with you)

 

Biotech: Data Entry Specialist

DATA ENTRY ASSOCIATE

• Transfer data from Excel to LIMS digital database (training on LIMS to be provided)
• Organize existing data in a spreadsheet as required to properly display and work effectively through data entry activities

Blooms Today: