Newest Job Leads 5/20/2020

Caption Call: Captioning Agent 12.25 hr

Do you love to help people but don’t want to deal with angry customers, selling products, or retaining customers? If you said “YES”, then it’s time for you to join our team!

For immediate consideration, we invite you to apply online at https://captioncall.com/captioning-agent

CaptionCall is hiring immediately for part-time positions! We offer multiple schedule options to accommodate your specific needs.

Our Mission is to help people with hearing loss stay socially connected for a happier and healthier life. Our Captioning Agents do this with the use of voice recognition software, turning speech into text that is displayed on the customer’s telephone allowing them to follow the conversation. Minimal typing skills are required.

We strive to provide a positive, fun, friendly, supportive, casual, and low-stress environment.

Still unsure but curious about what it is that we do? Please visit: https://www.youtube.com/watch?v=sZAWtbzOqtw&t=21

Job Type: Part-time

Salary: $12.25 /hour

Benefits:

  • Flexible Schedule

Chatdesk: Freelance Customer Support Agents

Benefits:

  • Quick earnings within minutes
  • Our experts can make up to $15-20 an hour*
  • Choose your schedule
  • Work whenever you want for as long as you want
  • Earn from home
  • Work from the Chatdesk app on your phone or computer
  • Helping your favorite brands

Requirements:

  • No prior experience necessary!
  • Must be 18 years or older and eligible to work in the U.S.
  • Must have mobile/computer access

Apply Here: https://chatdeskapplication.typeform.com/to/OEL8XM

Join our fast-growing community of experts and start earning money in days!

Job Type: Contract

Salary: $12.00 to $20.00 /hour

Profit Expansion Group: WFH Chat & Email Support

  • Excellent Customer Service and Problem Solving Skills
  • Firm Grasp on Computer Literacy- This includes having a good computer, solid internet, and a quality headset.

We offer weekly pay with flexible scheduling, this includes 4-hour part-time shifts to full time. Overtime is welcomed.

We are looking to fill evening and weekend shifts.

Our compensation plan consists of a solid base wage with additional commissions earned through QA scores.

We are looking to hire as soon as possible.

Thank you.

Job Types: Full-time, Part-time

Salary: $10.00 to $14.00 /hour

Experience:

  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

 

Percy: Billingual Interviewer Entry Level

Responsibilities and Duties

  • Interview customers over the phone in their native language and translate their answers into English
  • Prepare for customer interactions by studying medical terms and interview materials
  • Record answers accurately into a computer system
  • Willing to work from home in the beginning due to COVID-19

Qualifications and Skills

  • Languages requested: Cantonese, Korean, Mandarin, Vietnamese, Gujarati
  • Available for a full-time schedule.

Perks

  • Full time (40 hours/week)
  • Full benefits (All Major Insurance, 401K, Work-life balance)
  • Professional growth and career advancement
  • Work from home to begin with all equipment provided

Job Type: Full-time

Salary: $20.00 to $22.00 /hour

Employment Solutions of New York (ESNY):  Customer Service Representatives $14.00 an hour

Job Requirements

Qualified candidates will:

  • Have previous CSR experience, preferably in a call center environment
  • Have excellent CSR and communications skills
  • Have a strong work ethic
  • Have the ability to multi-task, while being detail orientated
  • Be able to work in a fast-paced work environment
  • Be computer literate
  • Have a High school diploma/GED/ or Equivalent
  • Have the ability to work from home via laptop/desktop computer, with high-speed internet access.

*** Bilingual English/Portuguese is a PLUS***

These are full-time positions and will require a flexible work schedule. Positions pay $14/hr.

Job Type: Full-time

Salary: $14.00 /hour

Red Spot Interactive: REMOTE Patient Scheduler $12-$14 an hour

The ideal candidate will also possess outstanding professional phone-based consumer service demeanor, a great attitude, flexibility, and extreme comfort with utilizing and learning multiple computer software and phone systems associated with patient scheduling.

HOURS – REMOTELY FROM: 9am to 7pm (Mon – Tue) 9am to 6pm (Wed – Thurs) & 8am to 5pm on Fridays. Full Time and Part Time Positions Available.

Basic Qualifications:

  • Minimum of two years of recent experience as a Patient Scheduler for a Plastic Surgeon, Dermatologist, Med Spa, Ophthalmologist or Orthodontist
  • Must have strong technical skills (Microsoft Windows, keyboarding skills, strong system aptitude, etc.)
  • Strong computer and telephone multitasking skills including the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call.
  • Requires excellent verbal and written communication skills
  • Ability to remain focused and productive each day though tasks may be repetitive.

Responsibilities:

This skilled professional must be able to:

  • Respond to telephonic or written correspondence inquiries from patients within established timeframes utilizing current reference materials and available resources
  • Receive and respond to telephone inquiries from patients regarding scheduling and procedure questions
  • Document all call information according to approved and changing operating procedures
  • Use tools and problem-solving skills to identify caller needs and schedule or route calls to appropriate resource according to standard operating procedures
  • Identify and execute alternate approaches to communicate with callers when encountering barriers and escalate as needed
  • Speak in a clear, professional tone.
  • Practice a commitment to ethical conduct by promoting a positive work environment and avoiding negative interactions.

Why work with Red Spot Interactive?

  • Ability to earn up to $17 hr
  • Ability to work from home remotely
  • Full Health benefits available; medical, dental, vision, flex spending
  • 401 (k) program
  • Holiday and PTO pay after 90 days

Job Types: Full-time, Part-time

 

 

Richmond Virtual Pros: Customer Service Representative

  • 24/7 service of inbound calls for service requests from client’s customers and/or client account representatives for assistance with items such as a vehicle that won’t start – flat tire(s) – keys locked inside a car – vehicle out of gas – vehicle in an accident
  • Place outbound calls to list of client’s service providers to secure appropriate towing assistance to resolve the customer’s needs
  • Possible outbound calls to the client, client’s customers, and/or client account representatives for status and clarification purposes.
  • Transfer inbound calls or outbound calls to other client-designated internal support departments or client account representatives
  • Outbound coordination to client’s service providers & possible follow up calls for clarification and/or additional calls for secondary services
  • Probe to identify the need of the customer based on vehicle inoperable situation
  • Identify the customer’s location using Google Maps and other client tools
  • Provide policy coverage details based on the specific client program
  • Secure a Service Provider to assist the customer, based on the parameters of the policy’s program
  • Provide status updates to customers calling after the initial request for assistance was processed Keys to Success:
  • This is a best-fit Opportunity a call center wanting to service from 8: 00 AM-Noon EST and/or 4:00 PM – 8:00 PM EST as 50% of intervals offered fall in these drive time windows
  • Working knowledge of google maps and other mapping resources.

 

Experience:

  • call center: 1 year (Preferred)
  • retail: 1 year (Preferred)
  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • cash handling: 1 year (Preferred)

Ruggable: Customer Service Representative

PRIMARY RESPONSIBILITIES:

  • Serve as the “voice” for Ruggable in the front lines, delivering excellent customer service experience via phone primarily and e-mail secondarily
  • Provide timely and thorough resolution to customer inquiries (common inquiries include: returns, cancellations, exchanges, tracking and status updates, product recommendations, etc.)
  • Maintain expert-status on knowledge of the products/features
  • Communicate with management to escalate problems and recommend resolutions

REQUIRED FOR CONSIDERATION:

  • Professional written and verbal communication
  • Ability to process inbound phone calls
  • Ability to process inbound emails
  • Proficiency with spreadsheet applications (i.e., Google Sheets)
  • Must be a team player
  • Must be a self-starter and multi-tasker – while remaining responsible and detail-oriented

PREFERRED FOR CONSIDERATION:

  • Experience with e-commerce companies (i.e., websites + apps)
  • Experience leading a Customer Support team
  • Availability to remotely work on weekends (not required)

 

Kalkomey Enterprises: Customer Service Representative Temporary $16.00 HR.

Primary Responsibilities:

  • Resolve customer inquiries by phone, email, and chat regarding general information, product problems, and service questions
  • Provide technical support for kiosk and printing equipment
  • Order processing
  • Data entry
  • Provide billing information
  • Literature fulfillment
  • Other duties assigned

Skill Requirements:

  • Must be able to multitask and prioritize tasks quickly and without frustration
  • Regardless of customer demeanor, the CSR must be able to maintain a professional tone at all times
  • Must be able to communicate effectively with both verbal and written communication skills
  • Must be able to organize work, documentation case files, and handle tasks effectively to maximize time
  • Must be able to effectively work alone with light oversight and management during off-hours
  • Must be able to use and respond to email effectively
  • Must be able to use various custom-built applications for internal management

Hub Lane: Data Entry Specialist

Responsibilities

  • Transfer data from websites to our new website using a computer.
  • Create spreadsheets with large numbers of figures without mistakes
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation
  • Sort and organize

Skills

  • Proven experience as data entry clerk
  • Fast typing skills; Knowledge of touch typing system is strongly preferred
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Working knowledge of office equipment and computer hardware and peripheral devices
  • Basic understanding of databases
  • Good command of English both oral and written and customer service skills
  • Great attention to detail
  • High school degree or equivalent
  • Experience with website data entry very helpful, we are building out over 15,000 items into the new websites.

 

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