Newest Job Leads 8/19/2021

CVS Pharmacy Customer Service Representative:


The CVS Health Specialty Pharmacy is building a team to support our specialty patients in need of life sustaining medications.

Are we busy – absolutely! Do you get a guarantee of 40 hours per week – absolutely! Through your skills and knowledge, you will be able to help our patients on their path to better health. Typical calls include prescription refills, order status, and insurance coverage inquiries.

Our pharmacy has a high-energy culture and we’re passionate about providing excellent customer service with empathy, while resolving the patients’ questions on the first call. If you get satisfaction by knowing that you have helped someone, apply today. We have a comprehensive training program to ensure your success on the team.

We offer Work from Home flexibility if you meet standards. Work from Home qualifications include but are not limited to maintaining your own internet with approved speed requirements and a secure workspace free from distractions. Adherence to HIPAA and governmental compliance is required in this role.

Our application process is 2 simple steps.
1. Apply online.
2. Take our Virtual Job Tryout to fast track the recruitment process and start your career with CVS!

Required Qualifications

  • 1+ years of Customer Service experience handling and resolving customer needs over the phone

  • 6+ months of high-volume customer service experience working in Windows, Microsoft, or another similar application

  • Comfortable relating to customers in a patient and empathetic way that demonstrates a genuine concern for improving their quality of life

Must live in the state of Texas

Preferred Qualifications

  • Prefer six months experience handling and resolving a high volume of complex customer needs over the phone

  • Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions

Calculated Hire: Call Center Representative $13 hourly

Calculated Hire is looking to hire a COVID-19 Test Scheduler (Remote) to assist a school district in their response to the pandemic. This is a remote position supporting the client in Rhode Island and it’s a contract through the end of the year paying $13/hr.

Continuum Global Solutions: Healthcare Customer Service Representative (Texas Only) $15.00 hourly


  • Answer Inbound Calls from Customers and Address Questions & Concerns

  • Provide Information About Their Insurance Coverage, Benefit Plans, & Make Updates

  • Schedule Orders, Check Order Statuses, Take Payments, & Enroll Customers in Programs Offered

  • Navigate Through Multiple Computer Applications with Speed & Accuracy

Skyes: Remote Tech Support Agent $15 hourly


Join us as a Technical Support Agent for SYKES, and you will work remotely from the comfort and convenience of your own home answering inbound calls, live chat, or emails. You will work on a team and assist customers and other team members with resolution of their customer requests. Additionally, you will:

  • Troubleshoot, test, resolve and escalate (where applicable) incidents with end users who contact Technical Support

  • Assist customers with operating system and browser issues, clearing cache and cookies

  • Assist with web site navigation, downloading files, pop-up blockers, security settings, and rebooting

  • Provide overall technical troubleshooting to pinpoint and resolve customer issues

Work with us and you’ll enjoy:

  • Hourly pay starting at $15

  • 100% paid training

  • Full benefits package including medical, dental, vision, life insurance and company-matched retirement plan.

  • Refer a friend program that pays $150 for every referral with no limits.

  • Tuition reimbursement (after just one year of employment)

  • Paid time off

  • Opportunities for advancement and continued growth

Required qualifications, skills and experience

Apply with us if you possess:

  • The ability to provide excellent customer service and technical support by phone, chat and email with empathy and professionalism

  • Ability to work weekdays, afternoons, and weekends

  • Proficient and experienced PC skills with Microsoft office, using dual screens and toggling between multiple systems

  • High School Diploma or GED (minimum)

  • Hard-Wired internet connection with at least 5 mbps up and download speeds.

  • A standalone monitor to connect to the computer we will send you. This cannot be a laptop, all in one, or TV.

  • A computer (any type but not a phone) for your first week of training sessions and any technical troubleshooting.

  • USB corded headset, noise cancelling with a mute function.

  • A quiet distraction free home office area to work.

Mary Ruth’s: Customer Care Representative Between: $15-$18 an hour

This job requires a flexible schedule and rotating weekend availability for the following shifts:

Full Time

  • 7:00 AM – 3:30 PM EST

  • 3:30 PM – 12:00 AM EST

  • 11:00 AM – 7:30 PM EST


  • 10:00 AM – 2:00 PM EST

  • 5:00 PM – 9:00 PM EST


  • Follows communication procedures, guidelines, and policies.

  • Talks with customers by phone, text, email, social media, or web chat regarding product information, order questions, or changes in subscription service.

  • Assists with the placement of orders, refunds, or exchanges.

  • Proficient in taking payment information and other pertinent information such as addresses and phone numbers.

  • Reaches out to customers and verify account information via phone call, text, or email.

  • Maintains customer confidence and protects operations by keeping sensitive information confidential.

  • Capable of managing large amounts of incoming calls or open tickets.

  • Identifies and assesses customers’ needs to achieve customer satisfaction; Go the extra mile to engage customers.

  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

  • The ability to identify with the feelings of others to communicate clearly, accordingly, and effectively both verbally and in forms.

  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

  • Ability to explain to customers the support processes within the organization.

  • Capable of taking on new skills quickly to provide direct support to customers.

  • Build sustainable professional relationships of trust through open and interactive communication.

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Contributes to team effort by accomplishing related tasks as needed.

  • Some travel (<5%) may be required on an as-needed basis, with advance notice provided to the employee.


  • High school diploma or equivalent

  • Must have previous experience in customer support and demonstrated ability to multitask, prioritize and manage time effectively.

  • Ability to speak effectively before groups of customers or employees of the company.

  • Strong verbal and written English communication skills.

  • Basic mathematical ability.

  • Ability to deal with problems involving a few concrete variables in standardized situations, being able to rationalize problems, and critical issues.

  • Ability to understand and to carry out instructions furnished in written, oral, or diagram form.

  • Ability to understand and carry out instructions furnished in written, oral, or diagram form.

  • Business Process Outsourcing or call center experience.

  • Amazon experience (strongly preferred).

  • Shopify experience.

  • Freshdesk or Zendesk experience.

  • Great sense of humor and positive “can-do” attitude.

Benefits Summary:

  • $15.00 starting hourly rate.

  • Sick time.

  • Paid company holidays.

  • Flexible vacation.

  • Medical, vision, and dental (USA).

  • Flexible Spending Account – FSA (USA).

  • Company matched (4%) 401k (USA).

  • Employee and immediate-family discount on all products (upon 60 & 90 days of employment).

Victoria Secret: Virtual Seasonal Customer Service Representative $13.00 Hourly



  • Live the brand values in all that you do and day-to-day interactions: The Customer Rules, Passion Leads to Success, Inclusion Makes Us Stronger, and It Matters How We Play the Game.

  • Utilize selling skills to make effective recommendations to our customers

  • Resolve customer issues while utilizing negotiation skills

  • Efficiently handle inbound contacts from customers, resolving any issues, questions or concerns

  • Enter information into the company database

  • Interpret company policy and procedures in servicing customers


  • Must have customer service experience that involved making selling recommendations, resolving issues, utilizing negotiation skills, answering questions, providing information about policies & procedures

  • Must have professional phone presentation and communication skills

  • Must pass background check

  • Basic typing/computer experience with excellent navigational skills

  • Ability to perform basic mathematical computations

  • Ability to handle high contact volume while maintaining superior customer relations and service

  • Previous call center experience is a plus

  • Regular and reliable attendance is essential

Blackboard: Customer Service Advisor $12.00 hourly


POSITION RESPONSIBILITIES· Resolve end user inquiries by utilizing multiple technologies including telephony, chat and web based inquiries.· Strive for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner.

  • Manage and resolve identified client issues for assigned customer accounts.
  • Document information into web based ticketing system.
  • Search and navigate knowledge base to identify appropriate resolution for client issues.
  • Escalate unique issues or inaccurate information contained in knowledge base to the immediate supervisor for resolution.
  • Projects favorable image of the company to promote its objectives and goals that enhance client relationships.
  • Participate in internal training programs to expand knowledge and support multiple clients.
  • Provide delightful, efficient and accurate resolution to customer inquiries.
  • Special projects as requested by management.


  • High School diploma or equivalent required; some college preferred.
  • Must be 18 years old or over.
  • Excellent verbal and written communication skills.
  • Must have knowledge of how to use a computer and internet applications.
  • Proficiency in MS Office computer applications, including Word and Excel and willingness to learn new technology systems.
  • Familiarity with education related technologies.
  • Must be able to handle multiple job tasks at one time and escalate issues timely.
  • Customer service or contact center experience highly preferred.
  • Previous experience in the education industry and e-learning technologies preferred.
  • Analytical orientation with strong attention to detail.

Activirus: Customer Service Representative: Loan Support $15.00 hourly


  • Obtain and keep records of client interactions and documenting correct/accurate information.
  • Respect and protect the confidentiality of client personal information.
  • Provide accurate, valid, and complete information by using the right resources/tools.
  • Follow communication procedures, guidelines, and policies.
  • Go the extra mile to engage clients and assure them warmly and ascertain problem or reason for calling
  • Advise on company information
  • Utilize computer technology to handle high call volumes


  • Comfortable using e-mail and chat for real-time communication in a virtual environment.
  • Strong phone handling, analytical, and active listening skills.
  • Diligent follow up skills
  • Self-motivated and comfortable from home, using your personal computer.
  • Good attitude, positive outlook – you consider yourself to be social!
  • Reliable, dependable, and punctual.
  • Motivated and self-directed.


  • Experience: 5+ years of professional work experience, preferably in the service industry
  • Education: High School Diploma required
  • Effective oral and written communication skills.
  • Loan processor experience or underwriting experience helpful but not required.
  • Must be drawn to process-oriented tasks with high attention to detail
  • Must have strong computer skills and the ability to troubleshoot one’s own computer.
  • Self-motivated, positive disposition is key – proven ability to work in self direct, virtual environments.
  • Must be proficient in reading and speaking English
  • Ability to commit to paid online training

Amazon: Seasonal Customer Service Representative $15 hourly

Key Responsibilities:

  • Help a variety of Amazon customers by phone, e-mail and/or chat.
  • Use tools and programs to navigate the website, research accounts, review options and solutions for customers, and communicate them effectively.
  • Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools.
  • Complete mandatory training (this schedule will be different from your work schedule upon hiring).
  • Actively problem solve and innovate on behalf of customers with good judgment to ensure the appropriate customer outcome.
  • Follow detailed verbal and written instructions.
  • Ability to empathize with and prioritize customer needs.
  • Opportunity to learn other areas of the business and support specialty departments as needed.

Dialog Direct: Customer Service Representative $12.00 hourly

What you will be doing

  • Answer incoming calls and assist customers
  • Research information in databases to resolve customer issues
  • Maintain composure in escalated situations
  • Operate accurately and efficiently in a fast-paced environment
  • Handle multiple responsibilities at one time
  • 100% attendance during training

Work at Home Requirements

  • Desktop or Laptop (Apple/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible
  • Operation system – Windows 10 or newer
  • The computer must have least 4GB of RAM and a Processor speed – Dual Core 2 GHz or better
  • High-speed Internet via wired ethernet connection, no Wifi, Satellite or Hot spot
  • Upload speed of 3 Mbps; Download speed of 10 Mbps
  • The Internet service provider (ISP) must be highly stable with 1% or less packet loss
  • Latency under 100ms.
  • USB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech recommended) 3.5 mm headsets and gaming style headsets are not approved.
  • Must have available cell phone, tablet or landline required for Multifactor authentication

What skills you will need

  • One year of Customer Service experience required. Preferably in Call Center environment
  • Prior work at home experience preferred
  • Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
  • Excellent verbal, written, and listening skills
  • Professional and articulate voice
  • Ability to multi-task in several computer applications at once while holding a conversation with a customer
  • Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
  • Computer savvy and can resolve minor technical issues with minimal assistance
  • Basic math skills required
  • Ability to problem solve
  • At least 18 years of age or older
  • High School Diploma or GED


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