Insight Global: Member Services Representative: Bilingual
Healthcare: $13 an hour
(Albuquerque and Columbus)
Insight Global is looking for a Member Services Representative to work for a healthcare client in Long Beach, CA.
This individual will be working with new and existing members, helping resolve service requests, complaints and recommend programs to support member needs.
This position is 100% remote for the duration of the contract, however you need to be within 30 miles of Albuquerque or Columbus
Must Haves:
– 1+ year working in customer service/call center – HS Diploma
Plusses:
– Bilingual in Spanish – 1+ year in healthcare
Job Types: Full-time, Contract
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
Gubagoo Inc: Chat Specialist
Why Work Here?
“Be part of one of the fastest growing technology companies in North America.”
Gubagoo is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Responsibilities:
- Handle customer inquiries and complaints via online chat
- Provide information about the products and services via online chat
- Troubleshoot and resolve product issues and concerns via online chat
- Document and update customer records based on interactions via online chat
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service a plus
- Must be able to type 35 WPM
- Display basic internet and window based computer skills
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Full time & part time shifts available
Job Types: Full-time, Part-time
Vaco: 100% Remote Customer Service Associate $17-$19 per hour
Responsibilities:
- Creates positive customer touchpoints using friendly, respectful, and professional tone while exhibiting genuine empathy
- Effectively answer questions related to COVID, COVID vaccine registry, appointment scheduling or verification, etc.
- Gather information from customers to help get them registered for appointments or notifications.
- Accurately documents customer interaction details with limited errors
- Deliver amazing customer service
Required Skills:
- Previous call center and customer service experience required
- Excellent communication skills
- High level of patience and emotional intelligence
- Advanced computer and phone skills
- Excellent data entry skills
- Sustained ability to work remotely during either a 7am- 4pm CSt or 10am to 7pm CST shift
- Self-motivation and a positive attitude
- Ability to begin work immediately
Show It Inc: Evening/Weekend Customer Service Representative $13 – $16 an hour
Qualifications
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High school or equivalent (Preferred)
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Photoshop or WordPress: 1 year (Preferred)
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What You’ll Be Doing
- Answer incoming support questions via text using our in-app communication platform
- Provide appropriate documentation / training videos for our clients to help them solve common issues
- If needed, troubleshoot specific customer issues and explain the solution
- Make it fun! Send emojis and GIFs to customers to make the experience fun and unique.
- Be a part of our “on-call” emergency contact schedule to answer off-hours website emergency requests
- Provide support to users in our Facebook group
- Migrate and/or users blogs within 3-4 days of them being requested
- Maintain clear communication with the support team on the status or issues surrounding blogs
- Research and respond to blog related support issues within one business day
- Keep the customer updated on what you are doing to try and solve their issue on a daily basis especially if an issue persists over multiple days
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are:
Saturday: 3pm-11pm
Sunday: 3pm-11pm
Monday: 3pm-11pm
Tuesday: 3pm-11pm
Wednesday: 3pm-11pm
Total of 40 hours / week
Randstad : In Home Call Center Representative: $11-13 hour
Qualifications
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Customer service: 1 year (Required)
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US work authorization (Required)
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High school or equivalent (Preferred)
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Responsibilities
Must be willing to work a 40 hour schedule. Our ideal candidate will be available M-F between the hours of 8am – 8pm. We are proud to offer competitive compensation between $11.00-$13.00 per hour, depending on your customer service and computer experience. Our recruiting team will review your resume, years of experience and assessment scores to determine your starting pay rate.
Our ideal candidate possesses:
- Previous virtual call center experience or applicable retail customer service experience
- Excellent verbal and written communications skills
- Ability to type 35 words per minute without mistakes while interacting with customers(removed typing skills)
- Experience working with call center software such as eCRM, Aspect, or Genesys and online meeting platforms such like Zoom or Google Suite (remove basic software skills)
- Intermediate computer skills, specifically in a Google environment(Gmail, Sheets, Chat, Forms, etc.)
- Ability to troubleshoot issues and quickly find appropriate resolutions
- Experience working in a fast paced environment while managing multiple programs at the same time(removed Data Entry, Multi-tasking, Problem Solving)
Minimum Requirements
High School Diploma/GED
Customer Service Experience
- Years of experience: 2-4 years
- Experience level: Entry Level
- Ability to pass a drug screen and a background check
- Ability to provide an in‐home office environment that is ergonomic, comfortable and in its own space separate from the living space.
- Ability to provide a quiet environment during work hours with no distractions.
- Cable or DSL internet service must be available in your area with a 20+ mbps download and roughly 2 kbps upload. Satellite service is not acceptable. A wired ethernet cable connection is required. WI-FI is not acceptable.
- Willing to sign the required remote contract.
- Must be able to provide office equipment other than the PC (desk, chair, lighting).
- Ability to pass a drug screen and a background check
Our perks include: company provided laptop, weekly pay, optional medical benefits, appliance discounts, and more!
Rockler Inc: Customer Service Agent: $17 an Hour
$500 Bonus after completing the first 90 days! Valid for new hires starting Jan 15 – Feb 28, 2021.
Successful applicants will have the following talents:
- Ability to write professional emails, chat and text responses to customers using good grammar and spelling.
- Ability to speak clearly with customers on the phone in a patient and friendly manner.
- Ability to accurately and efficiently navigate and enter data into computer forms.
- Ability to look up and research orders, products or customer information in computer systems or website.
- Ability to listen to customers, empathize with them and help find solutions to problems they may be experiencing.
- Willingness to suggest and promote additional products the customer may be interested in.
- Ability to learn, understand and appropriately use company policies, operating procedures and systems to deliver excellent customer experience.
- Actively contribute constructive ideas and input on improvements we can make.
Right Channels Radio: Customer Service Representative
Salary $12-$14
Job Duties & Requirements:
- Promptly answer customer help emails and live chat messages
- Route orders
- Process customer returns
- Must be available online from 9am-4pm MST (minus 1 hour break) Monday through Thursday, 9am-1pm MST on Fridays
- Must have reliable internet access & personal computer equipment
Our Perfect Candidate has:
- Mechanical and technical aptitude
- Great troubleshooting skills with a solution-oriented approach
- Friendly demeanor
- Past experience with radio/technical systems
- Working knowledge of U.S. automobile makes and models
- Attention to detail
- Ability to work independently
- Customer service experience (1 year preferred)
- Preferred experience with Shopify and data feeds
- Preferred experience with an online customer service software
- Extremely strong written and verbal communication skills; American English required.
- Strong organization skills
- Proficient typing skill (40+ wpm)
Sling Shot: Customer Service Agent $12 an hour
***Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma or Texas (others will not be considered)
Part time , with the possibility of Full-time hours
AFTERNOON AND EVENING SHIFTS
The Role:
As the Customer Service Agent, you’ll provide top-notch customer service via phone and live web chat, schedule appointments, and connect customers with our in-house specialists… all from the comfort of your home office. Your customer service abilities will be on display as you handle questions and concerns with finesse and skill, like the Enterprise flying through an asteroid field. In this role you’ll provide polished communication in a way that shows yourself and Slingshot Technologies as personable and professional.
What You’ll Do:
- Bridge the communication gap between our clients and their customers
- Respond to customer requests via phone and live-web chat
- Schedule appointments
- Answer general questions and concerns with patience and professionalism
Requirements
What You’ll Bring:
- Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma or Texas
- Must have home computer in good condition and reliable internet access
- Articulate and speak clearly via phone and chat
- Internal drive – able to manage your own time
- Exceptional multitasking and organization skills
Hello Fresh Call Center Representative: $10.50-$13 an hour (Ohio)
Qualifications
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US work authorization (Required)
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What Will I Be Doing?
- Answering phones, emails and live chat from customers
- Professionally responding to customer inquiries
- Assist customers in managing their HelloFresh subscriptions
- Providing customers with the HelloFresh service and product information.
- Identifying, escalating priority issues and reporting to high-level management.
- Following up on complicated customer interactions where required.
- Recording details of customer interactions (proficiently and accurately)
- Develop rapport with customers, with an upbeat and positive attitude
- Offer solutions- not excuses
What qualities do I have?
- Excellent customer service attitude.
- Ability to engage and tailor interactions with each customer, making their experience exceptional .
- Friendly, confident and a self-starter
- Strong verbal and written communicator
- Positive and quick troubleshooter
What qualifications do I need?
- Flexible schedule (Our shifts are during the hours: 7am-10pm Monday- Sunday)
- 1 year of customer service related experience (preferred)
- 1 year of call center (preferred)
- Basic knowledge of computers e.g navigation, 30+ words per minute, copy/paste, open tabs (required)
- Excellent grammar, punctuation and spelling (required)
What are the benefits?
- Health, dental and vision
- Employee advancement
- weekly drawing (gift cards, electronics etc)
- Free food, weekly
- Casual environment
- DailyPay Partner – get paid daily!
- 50% discount on your subscription to HelloFresh
Express Employment Services: $14 an hour
Qualifications
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Customer Service: 1 year (Preferred)
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Full Job Description
Call Representative
- Must have Internet Accesses, a working computer, headphones/headset that connects to the computer for inbound calls.
- Must be able to work 8-hour shifts Monday-Friday between 8am-8pm EASTERN TIME (7am-7pm Central)
- Will have 1-2 days of training.
- Scheduling appointments for Covid-19 Vaccines
- Will be taking inbound calls through a computer (Internet)
- $14/hour pay rate
- 4 – 6 Months (Temporary Job)
- Must be located in the US
- Quality Control