Newest Job Leads 4/27/2021

Hi Everyone,

 

Here is some job leads for everyone to check out this week:

Lionbridge: Social Media Assessor (Part Time Gig For Extra Money)

Lionbridge is currently looking for Social Media Assessors who will rate the relevancy and accuracy of ads and other content on their personal social media accounts.  These ads are specifically targeted to various combinations of market demographics based on gender identity, age range and social media activity.  Accordingly, assigning Social Media Assessors to projects within the target marketing demographics is critical to the work to be performed.

We offer exciting tasks, competitive rates, flexible hours and the ability to work from home.  This is a temporary position, up to 12 months.

WORK SCHEDULE

  • Work from home
  • Part-time, self-directed schedule (day/night)
  • Up to 1 hour per day, 5 days per week (preferably Monday to Friday)

REQUIREMENTS

  • Computer with a secured high-speed Internet connection
  • iPhone or Android smartphone that is less than 3 years old
  • Active daily user of social media
  • Fluency in written and spoken English
  • High level of cultural awareness and familiarity with current events including entertainment, shopping, business, media and sport
  • Must be able to complete all assigned tasks accurately and efficiently within timing and/or production standards or requirements
  • 18 years of age or older
  • Must be living in the United States for the past 3 years
  • All work must be done within the United States

Lamps Plus: Remote Customer Service Specialist $15 hourly

LOOKING FOR CANDIDATES IN MINNESOTA (MN), SOUTH DAKOTA (SD), NORTH CAROLINA (NC) TEXAS (TX), ARIZONA (AZ), NEVADA (NV), COLORADO (CO), WASHINGTON (WA), OREGON (OR) IDAHO(ID) ONLY

We are seeking a Remote Customer Service Specialist to work from home. Under the supervision of the Customer Service Manager, the Remote Customer Service Specialist acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via phone acting as a liaison to the Processing Department team. Our fully paid training program is conducted via webinar for approximately four to six weeks.

Job Description:

  • Handles incoming calls on all Customer Service related inquiries, order changes, and status updates and cancellations with empathy and a focus on solving any customer problem on the first attempt.
  • Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
  • Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
  • Suggests products to the customer while probing for additional information.
  • Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
  • Prevents customer returns and ensures customer retention by reasonable negotiations. Provides solutions that are beneficial to the company and attractive to the customer.
  • Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
  • Partners with Management on escalated customer and product issues. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
  • Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email. Responds and replies to every customer email the same day.
  • Documents a complete summary of the customers’ inquiry, actions taken, and expectations set forth on the respective order.
  • Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management.
  • Performs other duties as assigned.

*
Job Requirements: *

  • Minimum of 1 years of customer service experience or retail background. Call center experience preferred.
  • Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
  • Computer literate. Able to navigate through programs and windows.
  • Excellent typing and data entry skills.
  • Able to multi-task. I.e. talk on the phone and type notes at the same time.
  • Effective problem solver.
  • Must be available to work Saturdays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

Interactive Research Communications: Virtual Telephone Agent $15.00 an hour

Full Job Description

IRC is searching for Market Research Caller candidates who can work from their homes. Candidates are paid an hourly rate, $15.00/hour, as an independent contractor and can work full or part time. Your pay is NOT commission-based or dependent on the number of results that are developed. Please note that this is a business-to-business telemarketing position using our cloud based telesales system designed for virtual agents. The position will require cold-calling our targeted lists using your own WINDOWS-based computer, computer headset and high-speed internet access. After the initial training period, the days and number of hours you work are flexible although you must commit to at least of four hours per day during the 5 day working week. Only USA and Canadian residents need apply. If interested, please include your resume in your response.

Contract length: 6 months

Contract length: 6 months

Part-time hours: 20 per week

Job Types: Full-time, Part-time, Contract

 

 

Direct Answer: Remote Customer Service (Phone & Email) $15-16

Hiring in states: AK, FL, GA, MD, NV, NH, SD, TN, TX, VA, WA, WY, WV

WHAT WE ARE LOOKING FOR:

  • We are looking for seasoned remote contact center agents with previous experience in providing end user phone and email support in a remote contact center environment with a proven ability to deliver comprehensive, extremely high quality, personalized customer service.

Selected candidates will be responsible for:

  • Receiving incoming calls and emails for both Tier 1 and Tier 2 type questions; resolving concerns, questions or assisting with using a product.
  • Medium to Light tech support required to assist callers with password resets or locating purchased items via client site.
  • We service financial firms, ecommerce shippers, medical professionals, non profits and tradesmen
  • Recommend additional products and services based on customer need and request.
  • Recommend system improvements based upon knowledge of system issues.

YOU:

  • At least 2-3 experience working in a work from home, remote call center environment with a separate office space setup in which there is no background noise.
  • Technically savvy to assist members with varying degrees of computer and smartphone issues as well as self-correcting your own computer issues. This is a must.
  • Bilingual in Spanish a major plus!
  • Excellent written and verbal communication skills (ie: knowing the difference between ‘there’ and ‘their’)
  • Ability to operate in a high volume (between 75-150 calls per day averaging about 3 min each), metrics driven contact center environment.
  • Ability to listen actively to sensitive information.
  • Must be a quick learner, dedicated to excellence and strong multi-tasking skills
  • Must be able to meet strong production deadlines in a fast paced environment juggling multiple priorities and do “whatever it takes” to get the job done
  • Have a strong “phone voice” with proper diction and the ability to “hear you smile”
  • Experience with In Contact, Zendesk, Slack is beneficial but not required.

Inktel: Remote Customer Service Representative: $15 Hourly Independent Contractor

If you love to help others and want to assist those in need, this may be the perfect program for you! This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets the technical requirements outlined below. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls.

*technical requirements described below*

Production schedule will vary anywhere between 8:00 AM – 9:00 PM, Monday-Sunday. Must be able to work at least one weekend day and have a flexible schedule.

  • Quick start: Mon, 5/17/2021
  • Training: 5 days (Training is paid!)
  • Work Schedule: 32 hrs/week, 8 hour shifts, 3 weekdays and 1 weekend day (no exceptions to weekend days)
  • Training and Production Pay: $15/hour
  • Work-At-Home: Fully virtual with video interview, online training and work at home!
  • Technology: You will need to have your own equipment. (See below specifications.)

 

What We’re Looking For:

  • 6-12 months of Customer Service
  • Energy and Enthusiasm
  • Consistent employment history
  • An interest to be the best! Eager to be successful.
  • Technically savvy! Knows how to use current technology.

 

DTS Towing: Over Night Tow Dispatcher

    • Dispatching: 1 year (Preferred)

    • Customer Service: 1 year (Preferred)

Full Job Description

APPLICATION: For quicker processing, please fill out the application form below on your phone or computer. Paper applications available in the office.

https://dts77.aidaform.com/dts-towing-night-dispatcher-job-application

REQUIRMENTS:

  • Reliable high-speed internet at home
  • Available Monday – Friday 6 PM – 8 AM and every other weekend
  • Quiet and organized work space at home
  • Computer & data entry skills
  • Prior dispatching experience is preferred

JOB DESCRIPTION:

  • Respond to both emergent and non-emergent requests for assistance
  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Dispatch calls via Dispatch Anywhere software (training provided)
  • Update customers on the status of their deliveries including any delays that occur
  • Responsible for providing the customer with an accurate estimate of the cost for the move/tow.
  • Respond to customers efficiently, thoroughly, and professionally
  • Must be able to work nights (Monday-Friday) and every other weekend
  • Maintain recovery options for driver sick call outs
  • Maintain recovery options for equipment breakdowns
  • Direct drivers to keep equipment properly maintained
  • This job requires an organized, calm, detailed oriented individual
  • Must be a solution-orientated problem solver
  • Ability to work under stressful conditions and react appropriately using good judgment

Job Types: Full-time, Part-time

Pay: $375.00 – $575.00 per week

 

Mutual Of Omaha: Customer Care Analyst $16.50 hourly

If you’re looking for a career where you have the power to be a positive influence to help others, this is it. As a Customer Care Analyst, you will be the voice of Mutual of Omaha — the voice our customers turn to for clarity, support, and guidance.

In this role, you will quickly assess each customer’s needs, research a variety of outcomes and provide real-time solutions. Key elements of success include listening to customer needs, critical thinking and the ability to change tasks at a moment’s notice.

While most customer interactions will be positive and routine calls, it may be necessary to deescalate situations at times. Through it all, you will strive to provide the industry-leading service our customers have come to expect from Mutual of Omaha.

If have the power to be engaging, poised, resourceful, adaptive and caring, apply today. Combine your power with ours and see how far you can go. Classes will start mid June and July!

What We offer:

An hourly rate of pay of $16.50
Spanish bilingual associates receive $17.50/hr after successful certification
These roles will onboard, train and work remotely from home
Career advancement opportunities
Daytime shift availability
Full time and part time schedules available
MUST be able to work full time hours Monday – Friday 8:00 a.m. – 4:30 p.m. during training
Medical, dental, and vision insurance for full time employees
401(k) plan with 6% employer match with additional 2% employer contribution, vacation accrual, and paid holidays
PLUS many more amenities and benefit perks!

WHAT YOU’LL DO:

  • Provide exceptional customer service via multiple channels such as phone (to include inbound and outbound calls), written/email correspondence, etc.
  • Effectively respond to and resolve customer requests by utilizing basic knowledge and skill sets, systems, policies, procedures, regulations and other reference materials.
  • Provide an effective level of customer service by meeting (or exceeding) department standards related to attendance, productivity and quality.
  • Meet deadlines and perform successfully within a fast paced, ever changing and diverse production environment, to include multitasking, system utilization and accurately entering data to handle entire requests from start to finish.
  • Actively participate in the identification and implementation of process improvements.
  • Develop and maintain effective working relationships with internal and external parties to include customers, team members, business partners and other stakeholders.
  • In this role, you’ll be working in a fast-paced, high volume environment with set productions goals. This position requires sitting 66% of the time and visual acuity at 20 inches (or less) over 66% of the time.

VALUABLE EXPERIENCE:

  • Insurance knowledge experience.
  • Previous customer service experience in a call center environment.

WHAT WE CAN OFFER YOU:

  • A diverse workplace where associates feel a sense of belonging.
  • An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.
  • Tuition reimbursement, training and career development.
  • Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.
  • Flexible spending accounts for healthcare and childcare needs.
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Competitive pay with an opportunity for incentives for all associates.
  • Flexible work schedules with a healthy amount of paid time off.
  • For more information regarding available benefits, please visit our Career Site.
  • Hourly Rate: $16.50/h

Rent the Runway: Remote Customer Service Representative $16.00 hourly

About Us:
Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate de

Please note this is a remote role, however candidates must reside as permanent residents in one of the following states:

  • Massachusetts
  • Colorado
  • Washington
  • Oregon
  • Texas
  • Illinois
  • Arizona

Please note this is a remote role. We are hiring for 3 separate full-time shifts:

  • Full Time: Sunday-Wednesday (Sun/Mon/Tues 7am-6pm EST; Wed 9am-8pm EST)
  • Full Time: Wednesday – Saturday (7am-6pm EST)
  • Full Time: Monday-Friday (1pm-10pm EST)

What You’ll Do:

  • Deliver exceptional service and develop lasting relationships with customers via Rent the Runway channels for communication – phone, emails and live chats.
  • Serve as a proud brand ambassador of Rent the Runway, constantly championing our core values to democratize fashion.
  • Maintain knowledge of all Rent the Runway products including fit, styles and inventory.
  • Assist customers in finding styles that meet their individual style and events needs.
  • Troubleshoot and resolve customer issues with the utmost care and respect by listening to their problems and offering creative resolutions.
  • Deliver personalized service while meeting quality and productivity goals.
  • Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience.
  • Contribute to an empathetic, positive and energetic team culture.

Who You Are:

  • You are a Problem Solver. You are able to think quickly and make decisions in a fast-paced environment.
  • You are a Communicator. You listen well and understand the needs of our customers and our business. You express your ideas clearly and communicate persuasively to produce positive results.
  • You have Strong Integrity. You are honest and ethical in all interactions and uphold company values and policies.
  • You are Dedicated. You are committed to providing a Cinderella Experience during each customer interaction.
  • You are Empathetic. You are able to see situations from the customer’s perspective and provide the best solutions aligned with Rent the Runway’s core values.

 

Comp HCS: Medical Biller :$16-19

Healthcare company in Lakewood, NJ, seeking a full-time Medical Biller with attention to detail, basic computer skills, and a meticulous approach.

Primary Responsibilities:

Responsibilities include:

  • Entering data, such as new patient information, and discharge and insurance information, and ensuring that total data match client data.
  • Sending out bills, posting Medicaid and Medicare remittance, entering diagnosis as received from client, and posting ancillary billing services.
  • Following up on unpaid claims to ensure proper financial reimbursement from insurance companies.
  • Obtaining, updating and tracking insurance authorizations for patients; coordinating long-term care with social workers; managing and coordinating Medicaid application; and planning patients’ discharge.

Competencies:

Interpersonal skills/expectations include: Excellent communication skills.

Organization skills/expectations include: Attention to detail is a must.

Benefits:

-Health Insurance

-PTO offered

Job Type: Full-time

Job Type: Full-time

Pay: $16.00 – $19.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Concentrex: Customer Sales and Service Representative, Chat Specialist. $14.21/Hour!!!

A high energy, positive individual who takes ownership of customer interactions with a dedication to provide the right solutions for their product needs.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration.
  • Demonstrated ability to write in the local and regional languages as well as English.
  • Excellent verbal communication skills, including clear, crisp speech.
  • Excellent judgment and decision-making skills.
  • Demonstrated ability to maintain a high level of customer service and to respond promptly and effectively to customer concerns or issues; experience using a CRM system logging customer queries.
  • Familiarity and basic understanding of Apple products, Apple-based applications, procedures, and operating systems.
  • Recognized local education qualification equivalent to a high school diploma, college degree preferred.
  • Demonstrated ability to type at least twenty-five (25) words per minute. Supplier will validate each Advisor’s ability to type at least twenty-five (25) words per minute by a standardized typing test provided by the Supplier.
  • Strong basic foundation using computer hardware and software.
  • Experience providing sales and/or customer service in a previous role for 1-2 years.
  • Good listening skills.
  • High attention to detail.

KEY CHARACTERISTICS:

  • Empathetic and Customer Focused
  • Self Starters
  • Ambitious
  • Enthusiastic
  • Confident
  • Attention to Detail
  • Proactive
  • Multitask
  • Mature enough to sustain through initial learning curve
  • Experience in high-volume Contact Centers or Call Centers
  • Communicate effectively and succinctly
  • Deal with ambiguity effectively
  • Ability to Problem Solve
  • Ability to handle fast pace inbound Call Center environment.
  • Product Sales Specialists should also possess prior sales experience, motivated by specific revenue goals and metrics accomplishment.

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